AquaTru Review By Mary

(Edited By Reviewer)
Customer Service
Water Taste

By Mary from Jasper, IN On 03/22/2020

Verified Buyer! Purchased 1 Year 4 Months Ago


This has been a love hate water purifier! Loved it and after just about a year we started having problems. Did absolutely everything the book said and what customer service told us each time !!!! After about the 4th or 5th call to CS, we were told about using Citric Acid! Once again, all is well and I’m back in love❤️ I’m waiting to see how long this remedy lasts before I commit to being satisfied or recommend to others!!!

Are you Satisfied overall with this product? Not Sure

Would you recommend this to a friend? Not Sure

Merchant response for this review:

Hi Mary, Thanks for the review. We are glad you love your unit again. When your filtering time becomes more than 30 mins for one tank then it will be time for you to change your RO and descale the unit.